FAQ's

Bookings & Payments

Q; How do I make a booking?
A; Bookings can be made via our 
website or through Airbnb. To book through our website simply visit our bookings page, select your desired 
accomodation and date, then 
prepare to experience unrivalled comfort the Miyori way - Our secure checkout makes bookings fast & easy.

Q;What are our accepted payment methods?
We accept all major debit/credit cards and secure online payments through our booking partners.

Q;Is a deposit required?
A; Yes, a 20% refundable security deposit is required for all direct bookings. This is returned within 10 business days of check-out, provided that no damages or additional fees apply.

For more on how we
 process your information provided to us through booking, visit our Privacy Policy

Check-In & Check-Out

Q;What time is check-in/ check-out?
A; Standard check-in is from 3PM and check-out is from 12PM

Q;Are early check-in and late check-out available?
A; Whilst subject to availability, early check-in and late check-out are available upon request - just contact us and we'll do our best to 
accommodate you.

Q;How do I check in?
A; All suites feature a secure self check-in. You'll receive detailed 
instructions and an access code 
before your arrival.
 

During Your Stay 

Q;Do you provide WiFi?
A; Yes, all suites equipped with complimentary high-speed WiFi.

Q;Are pets allowed?
A; At this time, our suites are not pet-friendly unless otherwise specified - small contained pets may be permitted with permission.

Q;Is smoking permitted?
All Miyori Suites interiors are 100% smoke free.

Q;Do the suites include kitchen facilities?
A;Yes, all apartments house fully equipped kitchens, stocked with cookware and daily essentials.

Q;Are toiletries provided?
A; Yes, complimentary toiletries, towels and hotel-quality linens are freshly prepared and provided for every stay.

Q;Do the suites have a maximum occupancy?
A; Each suite has a maximum occupency limit disclosed in its description which must be respected. Exceeding this limit without prior consent may result in termination of the booking.
 

Terms & Conditions

Q;What's your cancellations policy?
A; Should you need to cancel your booking, you are able to do so but please note that terms vary 
depending on the platform used. 
For bookings made through our site, a full refund is available if we are 
notified 5 or more days prior to your arrival date. 
for cancellations proposed 2-5 days prior, guests are entitled to a partial refund. 
In the case of no-shows and 
cancellations made on the day or a day prior to the booking guests are not eligible for any returns.

Q;What happens if my travel plans change?
A; We offer a reasonable degree of flexibility in our bookings. 
please contact us should you need to make any changes.

For more information on 
cancellations, refunds and 
 pocedure in the event of a 
terminated booking, view our Terms & Conditions
 

Other

Q;Do you offer long term stays
A;Yes! Contact us for extended stay options tailored to your needs.

Q;Is housekeeping included?
A; For longer stays, 
housekeeping can be arranged upon request.

Q;Do you offer corporate or group bookings?
A; Yes, we can tailor solutions for businesses and group stays. Contact us for more 
information.

Q;How can I retrieve lost items?
A; Any items left behind will be held for 14 days - within this time, guests can 
arrange collection or pay for shipping to retrieve these items.
 

Have Another Question?

Can't find the answer your 
looking for?
 
Our dedicated team are here to make your experience seamless. 
send an email with any further   questions to
info@miyorisuites.co.uk

or call and leave a message on
3330 880 4548

We aim to respond to all 
correspondence within 2 days.

Contact us

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